Critical Care

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The Critical Care Units at Faxton St. Luke’s Healthcare are places where advanced technology and medical expertise come together to provide care for the most seriously-ill patients. Activity on the unit is continuous and includes patient assessments, treatments, medications, lab tests, X-rays, and other procedures at all hours of the day and night.

The Critical Care Unit Patient

Patients admitted to the Critical Care Units may be recovering from major surgery or may be victims of accidents, heart attacks, strokes or other serious medical conditions. The one thing they have in common is that they require maximum medical attention and highly-specialized nursing care.

The Critical Care Unit Staff

The ratio of staff to patients is greater in our Critical Care Units than on other units because of the intensive level of care required. In addition to highly-skilled physicians and nurses, the treatment team may include respiratory therapists, X-ray and laboratory technicians, pharmacists, therapists, and dietitians.

Obtaining Information

You will probably have many questions about the patient’s condition and prognosis. It’s a good idea to write down questions as they occur to you.

We recommend you appoint one spokesperson who can communicate with our staff and share information with other family members and friends.

CCU and ICU Telephone Numbers

St. Luke’s Campus’ First Floor Intensive Care Unit

(315) 624-6113

St. Luke’s Campus’ Second Floor Critical Care Unit

(315) 624-6473

To protect patient confidentiality, when you call to check on a patient, only a status report can be given. Also in the interest of patient confidentiality, specific lab and test results cannot be given over the phone.

If you wish to speak with the doctor and he or she is not available when you call or visit, please give the nurse a telephone number and a time when the doctor may contact you.